Something will get added to the print queue, and the MAC won't print it. Is there anything else I can try to fix or at least diagnose the problem? I'm on OS X 10.11 El Capitan and have no intention of upgrading. (But I think that happened to me before - "Generic PostScript Printer" should work.) It also doesn't correctly recognise the printer's driver, which I have installed, when trying to add it. When adding the printer I do it by IP address, as per my institute's instructions. Removing /Library/Printers and re-adding the printerĪdding a new location in the Network preferences pane, then removing and re-adding the printer ![]() Resetting the print system and re-adding the printer ![]() I can ping the printer's IP address, and I can access its web page and see its supply levels, so I can definitely connect to it. ![]() The printer is online and working for everyone else. Printing usually works for me, but since yesterday I get the "Printing - The printer is not responding" message in the print queue. I'm on my university's network and would like to avoid bothering the support staff if I can resolve this myself.
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